Privacy Policy

Introduction

At Alistair Phillips, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website, alistairphillips.co.uk. By using our website, you consent to the practices described in this policy.

What Personal Data We Collect

We collect the following types of personal data:
Cookies: Small text files placed on your device to enhance your browsing experience and help us analyze website traffic.
Information You Provide: When you fill out our contact form, we collect your name and email address. This information is used solely for responding to your enquiry and is not stored on our website.

How We Collect Personal Data

We collect personal data through the following methods:
Contact Forms: When you submit a contact form, we collect the information you provide.
Google Analytics: We use Google Analytics to collect anonymized data about website usage, such as which pages are visited and how long users spend on each page. This helps us improve our website and tailor content to better meet your needs.
Social Media Plugins: Our website may include social media plugins (e.g., Facebook, Twitter) that collect data when you interact with them.
Third-Party Cookies: We use third-party cookies from Google Analytics to analyze website traffic and improve your user experience.

Why We Collect and Use Your Data

We collect and use your personal data for the following purposes:
Providing Information and Services: Responding to your enquiries and providing information about our hand surgery services.
Marketing and Communications: We may use your email address (collected through the contact form) to send you occasional updates about our practice, new services, or educational resources. You can opt out of these communications at any time.
Improving Website User Experience: Analyzing website data helps us understand how visitors use our site, consequently allowing us to optimize content and functionality.

Sharing Your Personal Data

We share your personal data with the following third parties:
Rooster Marketing: This company manages our marketing efforts and may have access to your email address (if provided through the contact form).
Google Analytics: We use Google Analytics to collect anonymized data about website usage. Google’s privacy policy governs how they handle this data.

Please note:

We do not share any sensitive patient health information with these third parties, and rest assured, that your personal data is not sold or rented to any other organizations.

Protecting Your Personal Data

We take the security of your personal data seriously. To that end, we have implemented appropriate technical and organizational measures to protect it from unauthorized access, loss, or misuse. Our website is hosted on a secure server and we use industry-standard encryption protocols.

Data Retention

We retain personal data collected through the contact form for 12 months and after this period, the data is securely deleted.

Your Rights

Under the UK GDPR, you have the right to:
Access: Request a copy of your personal data.
Rectification: Correct any inaccurate or incomplete data.
Erasure: Request the deletion of your personal data.
Restrict Processing: Limit how we use your data.
Data Portability: Receive your data in a structured format.
Object: Object to the processing of your personal data.
To exercise any of these rights, please contact us using the details provided at the end of this policy.

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the Information Commissioner’s Office (ICO) within 72 hours of becoming aware of the breach.

In conclusion, we care as much about your data as we do about your hand or wrist!

Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please

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